Privacy Policy
1.1 When placing an order, leaving a product review, or contacting us through the Platform, you may be required to provide personal information including (but not limited to):
Full Name
Email Address
Phone Number
Shipping Address
Any other relevant data required at the time of transaction
All provided information must be accurate and lawful. FitWatcher is not responsible for issues caused by inaccurate data provided by the user.
1.2 We may also collect technical data including:
Number of visits, pages viewed, and click behavior
IP address, browser type, language, visit timestamps, and referring URLs
This data helps us improve the user experience and optimize Platform performance.
Your information may be used for the following:
2.1 Order fulfillment, including confirmation calls/messages, shipping updates, and cancellation support
2.2 Sending thank-you emails, product launches, promotional campaigns
2.3 Warranty and post-sale support
2.4 Complaint resolution
2.5 Prize notifications (if applicable)
2.6 Sharing data with financial institutions for installment application and verification
2.7 Customer satisfaction surveys
2.8 Technical verification and security updates
2.9 Legal compliance with authorities
2.10 Any reasonable purpose that improves the customer experience
We store your personal data until you request deletion, unless otherwise required by law. All data is securely stored on our servers or trusted third-party platforms under our control.
Your personal data is strictly protected and only shared with:
4.1 Delivery services, messaging platforms, or financial institutions partnered with FitWatcher for fulfillment purposes
4.2 Third parties with your consent
6.1 You have the right to access, edit, or delete your personal data through:
a. Calling our hotline at 0794 225 705
b. Leaving a comment or submitting feedback via the website, and we will verify your request
6.2 For other data requests, you may email us at support@fitwatcher.com outlining your request in detail. We will confirm any legal implications or potential consequences before proceeding.
7.1 Unauthorized disclosure or access to personal data
7.2 Potential loss of assets or reputation
7.3 Other unforeseen consequences due to technical or objective reasons
FitWatcher reserves the right to update this Policy at any time. All changes will be posted with a revision date on the Platform.
If you have concerns about the misuse of your personal data or this policy, please contact:
Hotline: 0794 225 705
Email: minh.nhn00533@sinhvien.hoasen.edu..vn
We are committed to protecting your privacy and resolving issues promptly and fairly.
"FitEveryday, helping our customers live healthier and better every day is more than just a slogan—it’s our purpose at FitWatcher".
We believe that smartwatches should do more than track numbers; they should support real lives. That’s why we focus on providing authentic, high-quality products, combined with personalized service and thoughtful design.
Every team member at FitWatcher shares the same mission: to help you take small, smart steps toward a better lifestyle—one day at a time. Your well-being is our greatest motivation.