Our Policy
Electronic Watch Cleaning Service
A comprehensive cleaning service for electronic watches, covering both exterior and interior components to maintain device performance and appearance:
Component Disassembly
Remove the strap, bezel, and case back (if removable) to expose all parts for thorough cleaning.
Exterior Cleaning
Wipe the display and case with a non-corrosive, electronics-safe solution to remove fingerprints, grime, and sweat.
Clean crevices, buttons, speaker and microphone openings with a soft brush and low-pressure compressed air.
Disinfection
Apply an electronics-safe antimicrobial solution to eliminate bacteria and mold that may have accumulated over time.
Strap Cleaning
Metal bands: soak in cleaning solution, gently brush, rinse, dry, and polish.
Rubber or plastic straps: wipe with a neutral-pH cleaner, deodorize, and air-dry.
Leather straps: clean with a damp cloth and condition with a leather-care product.
Inspection & Reassembly
Verify water-seal gaskets and seals are intact.
Reinstall all components, ensuring no gaps; test buttons and touch functionality.
Additional Maintenance
Lightly lubricate clasps and hinge points with food-grade silicone oil if needed.
Briefly assess battery health and recommend replacement if capacity has significantly degraded.
Handover & User Guidance
Return the watch with a report detailing cleaning and any maintenance performed.
Advise on best practices for routine care and safe cleaning methods to keep the watch looking and functioning like new.
"FitEveryday, helping our customers live healthier and better every day is more than just a slogan—it’s our purpose at FitWatcher".
We believe that smartwatches should do more than track numbers; they should support real lives. That’s why we focus on providing authentic, high-quality products, combined with personalized service and thoughtful design.
Every team member at FitWatcher shares the same mission: to help you take small, smart steps toward a better lifestyle—one day at a time. Your well-being is our greatest motivation.